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Letter from the Partners

Claremont & Holyport Practice

Dear Patients

You will be aware from media reports of the national recruitment difficulties facing the NHS, in particular the shortage of GPs and the increased workload that the Government is expecting to be managed in general practice.

One regrettable result of these difficulties is increased pressure on the availability of appointments meaning that patients may not be able to see their usual doctor on every occasion. However, please be assured that any patient with an urgent need for medical attention will be seen on the day.

To help us deal with the demand we have been fortunate to secure the services of a further two GPs who have joined us in recent weeks:

  •      Dr Kate Irvine
  •      Dr Ruth Scott

In addition, we also have access to a number of GP appointments available at St Mark’s hospital on weekday evenings and at weekends. This is a service being piloted in Maidenhead.

Patients are reminded that useful healthcare advice can be obtained from local pharmacies and the NHS website  

We also ask that if you no longer need any appointment that you have made that you call to cancel it so that it is available for someone that does need it.

Your forbearance during these difficult times is appreciated.

Dr A Pountney & Partners                               March 2016


Are you a Carer?

Register as a carer at

Signal offers information, advice and support for all unpaid and informal carers within the Royal Borough.  Ring 01628 947974 for a friendly chat with the support team.

Keep Well Stay Well Service

This is a free service designed to provide early help so that people stay as well and independent as possible and has a particular focus on falls prevention.  It is for anyone aged 18+ living in RBWM, has had a fall or thinks may be at risk of falling, feels they are struggling to manage independently or feeling isolated.  Ring 0333 1210205 for further advice and support.

Child Health Guide

A guide and information for Parents and Carers of children from birth to five years olds including childhood illnesses is available by clicking on the link below

NHS 111

Call 111 when it's less urgent than 999.

Call 111 if:

- you need medical help fast but its not a 999 emergency

- you think you need to go to A & E or need another NHS urgent care service

- you need health information or reassurance about what to do next

Please click on the 111 logo at the bottom of the homepage for more information on the NHS 111 service.


Claremont Surgery will be closing early for training on the following 2016 days:

Thursday 7th July

The Surgery will close at 12.30pm and re open at 8.00am on Friday 8th July.

Tuesday 27th September

The Surgery will close at 1.30pm and re open at 4.30pm.

At all times in the event of an emergency when the surgery is closed, please ring 111.

 boy_with_stethescopeClaremont Surgery

We aim to offer our patients a caring, efficient and up to date service, supported by the appropriate use of technology. This guide outlines how you can make the best use of your surgery as we strive to maintain and improve the health of our patients. We work in co-operation with patients within the guidelines of the Claremont Charter, and welcome your suggestions at all times. If you experience any problems, our practice team will be happy to assist you.

Claremont is an approved Training Practice, and participates in the advanced training of fully qualified doctors in their chosen speciality of General Practice. They work with us for a final year as Registrars before seeking their own partnerships. Patient consultations are sometimes videoed for use in teaching, but patients have the option to decline to participate if they wish. Our Practice also supports other Doctors who are attached for varying amounts of time for training and retraining positions. There is a long tradition of continuing education for all Claremont personnel and we hold regular staff training sessions, when the surgery is closed. The Doctors at Claremont Surgery work in a Partnership.

We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.

(Site updated 21/06/2016)
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