Appointments (How To See Your Doctor)

Reception is open from 8.20 – 18.00 Monday to Friday.

You may consult any doctor by appointment which may be made by visiting the surgery or telephoning 08444 773195 from 8.30 to 17.30 on weekdays.

The Receptionist will offer you an appointment. However, if in your opinion your condition is too urgent to wait until then, the Receptionist will offer you a time for an emergency appointment with the Duty Doctor that day. Please note that these emergency appointments are for one emergency problem only and you may have to wait beyond your booked appointment time as the Duty Doctor may be attending to other urgent problems.

Late Arrivals

It is important that you are on time for your appointment as late arrivals cause additional waiting time for other patients. If you arrive late for your appointment, you may be asked to rebook your appointment for another time.

The Clinicians aim to keep to time and our surgeries and clinics usually start on time. Unfortunately, it is sometimes difficult to run to time as patients seen before you may have unforeseen problems and patients arriving with an urgent problem may be seen as a priority. If a Doctor is called out on an emergency, we will give you the option of making an alternative appointment.

Please inform us if you are unable to keep your appointment or if you wish to cancel it so that we can offer it to someone else. Telephone 08444 773195 to inform us as soon as possible.

Consulting Times

Normal Surgery times are:

• Mornings 8.30 - 11.00am
• Afternoons 2.00 - 16.30 or 15.30 - 18.00pm

Home Visits

Please come to the surgery whenever possible as the facilities are better for examination and treatment and it allows the Doctors to use their time most effectively.

If you feel a home visit is necessary because you are medically unable to attend the surgery please telephone BEFORE 10.30am to allow the Doctors to plan visits in order of priority. Telephone 08444 773195.

Telephone Advice

If you need telephone advice from a doctor or nurse on a weekday, the best time to call is in the morning before 11.00 on 08444 773195. If you have a straight forward query, or want advice about managing a minor problem, you may find that speaking to your doctor or a nurse will mean you do not need to come to the surgery. We have special ‘telephone appointments’ for this service.