Claremont Surgery Patient Group

Thank You to all Patients who completed the Patient Group questionnaire.

Your views and comments are very important and will be reviewed by the group in due course.

 

Thank You.

Appointments
Consulting Times
Home Visits

Appointments (How To See Your Doctor)

blue_calendar_2011Reception is open from 8.20 – 18.00 Monday to Friday.

You may consult any doctor by appointment which may be made by visiting the surgery or telephoning 08444 773195 from 8.30 to 17.30 on weekdays.

The Receptionist will offer you an appointment. However, if in your opinion your condition is too urgent to wait until then, the Receptionist will offer you a time for an emergency appointment with the Duty Doctor that day. Please note that these emergency appointments are for one emergency problem only and you may have to wait beyond your booked appointment time as the Duty Doctor may be attending to other urgent problems.

Late Arrivals

It is important that you are on time for your appointment as late arrivals cause additional waiting time for other patients. If you arrive late for your appointment, you may be asked to rebook your appointment for another time.

The Clinicians aim to keep to time and our surgeries and clinics usually start on time. Unfortunately, it is sometimes difficult to run to time as patients seen before you may have unforeseen problems and patients arriving with an urgent problem may be seen as a priority. If a Doctor is called out on an emergency, we will give you the option of making an alternative appointment.

Please inform us if you are unable to keep your appointment or if you wish to cancel it so that we can offer it to someone else. Telephone 08444 773195 to inform us as soon as possible.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website